Detailed Course Outline
Module 1: Cisco Unified Communications Manager IM and Presence Service
- Components of Cisco Unified Communications (UC) solutions
- Cisco UC Manager IM and Presence service
- Cisco Unified IM and Presence design and deployment
- Cisco Unified Communications IM and Presence components and communication flows
Module 2: Cisco Unified IM and Presence Implementation
- Administrator interfaces
- Cisco Unified Communications IM and Presence features and implementing Cisco Jabber
- Cisco Jabber mobile configuration and integrating directory servers
- Cisco Unified IM and Presence troubleshooting tools
Module 3: Cisco VCS and Cisco Expressway
- Cisco VCS and Cisco Expressway series deployment options
- Cisco VCS control user and local endpoint deployments
- Interconnecting Cisco Unified Communications Manager and Cisco VCS
- Unified Communications mobile and remote access implementation
Labs
- Add Endpoints
- Integrate Cisco Unified Communications IM and Presence with Cisco Unified Communications Manager
- Set Up Cisco Unified Communications Manager for Presence Integration
- Set Up Cisco Unified Communications IM and Presence
- Configure service discovery
- Install Cisco Jabber
- Configure Cisco Unified Communications IM and Presence Features and Implement Cisco Jabber
- Configure Cisco Jabber in Phone-Only Mode
- Set Up Cisco Jabber in Full UC Mode
- Use Jabber Config File Generator to Enable Features
- Enable Voice Messaging in Cisco Jabber
- Use RTMT to View Performance Counters
- Configure LDAP and UDS Directory Access
- Configure Cisco Jabber Mobile and Integrate Directory Servers
- Photo retrieval in Cisco Jabber
- Configure BYOD and configure Cisco Jabber Mobile
- Configure additional features
- Integrate Microsoft Exchange calendaring to show presence status
- Troubleshoot Cisco Unified Communications IM and Presence
- Trace Cisco Jabber login and logout Messages
- Trace Instant Messaging
- Trace a SIP Status Update Message
- Configuring Cisco VCS Control to Register Endpoints
- Perform Initial Cisco VCS Control Configuration
- Enable Provisioning on the Cisco TMS Server and Cisco VCS Control
- Configure a Subzone for Cisco Jabber Video for TelePresence Clients
- Implementing a Dial Plan in Cisco VCS Control to Interconnect with Cisco Unified Communications Manager
- Configure Cisco Unified Communications Manager to Connect with Cisco VCS
- Configure Cisco VCS to Connect with Cisco Unified Communications Manager
- Configure Bandwidth Limitations Between Cisco VCS and Cisco Unified Communications Manager
- Configure FindMe for Cisco Jabber Video for TelePresence Clients
- Implementing Mobile and Remote Access via Cisco Expressway
- Implement Support for Internal Cisco Jabber Clients
- Configure Initial Settings on Cisco Expressway Series
- Configure Mobile and Remote Access on Cisco Expressway Series
- Configure a Secure Traversal Zone Connection for Cisco Unified Communications
- Configure Cisco Jabber to Register via Mobile and Remote Access