Microsoft Dynamics 365 Field Service Functional Consultants configure the Field Service application, implement solutions that manage the field service lifecycle, and deploy the Connected Field Service (IoT) solution.
Skills measured
- Configure field service applications
- Manage work orders
- Schedule and dispatch work orders
- Manage field service mobility
- Manage inventory and purchasing
- Implement Connected Field Service
- Configure Microsoft Dataverse
- Create apps by using Microsoft Power Apps
- Create and manage Microsoft Power Automate
- Implement Microsoft Power Virtual Agents chatbots
- Integrate Microsoft Power Apps with other apps and services
- Manage solutions
Recommended training for this certification
Exams
- Exam PL-200
- Exam MB-240