The Cisco IP Contact Center (IPCC) Express Specialist has the skills and knowledge required to plan, design, implement, and operate the Cisco Unified Contact Center Express (Formerly the Cisco IPCC Express Edition).
Prerequisites
No Prerequisites Required.
Recommended training for this certification
!Unified Contact Center Express and Unified IP IVR Deployment (UCCXD)
Exams
642-165 UCCX
Recertification
Cisco Specialist Certifications are valid for two years. To recertify, take and pass the current version of the required exam(s) or pass a current CCIE or CCDE written exam.