CLICA

Online Training

Duration
5 days

Price (VAT excl.)

3,495.— €
Cisco Learning Credits: 43

Dates and Booking

Enquire a date

Classroom Training

Duration
5 days

Price (VAT excl.)

The Netherlands: 3,495.— €
Belgium: 3,495.— €
Cisco Learning Credits: 43

Dates and Booking

Enquire a date

E-Learning

Subscription duration
180 days

Price (VAT excl.)

The Netherlands: US $ 1,000.—
Belgium: US $ 1,000.—

Buy E-Learning

Continuing Education

40 CE Credits

Implementing Cisco Collaboration Applications (CLICA)

Name: Implementing Cisco Collaboration Applications
Price: 3495 EUR

Course Overview

The Implementing Cisco Collaboration Applications (CLICA) v1.0 course provides you with the knowledge and skills to streamline communication protocol, strengthen compliance measures, and enhance your communication systems and devices with knowledge about Single Sign-On (SSO), Cisco® Unified IM & Presence, Cisco Unity® Connection and Cisco Unity Express, and Application clients. Through a combination of lessons and hands-on training, you acquire the skills to maximize the agility of robust management systems. This course will prepare you for 300-810 CLICA.

Who should attend

This course is designed primarily for network and software engineers who are interested in learning about automation and programmability and hold the following job roles:

Network architect
Network designer
Network engineer
Network manager
Network administrator

Certifications

This course is part of the following Certifications:

Cisco Certified Network Professional Collaboration

Prerequisites

Before taking this course, you should have the following knowledge and skills:

Basic understanding of networking technologies
Basic understanding of voice and video
Cisco Unified Communications Manager experience including single site dial plan, single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks.

The following Cisco courses can help you gain the knowledge you need to prepare for this course:

Course Objectives

After taking this course, you should be able to:

Configure Cisco Unity Connection integration
Configure and troubleshoot Cisco Unity Connection and Cisco Unity Connection call handlers
Configure and troubleshoot Cisco Unity Express
Describe SSO for Cisco Unified Communications applications
Describe how Cisco Jabber® and Cisco Unified Communications Manager IM and Presence are integrated with other Cisco or third-party applications
Customize the Cisco Unified Communications Manager IM and Presence and Cisco Jabber functionality
Configure and troubleshoot chat rooms and message archiving
Troubleshoot Cisco Jabber and Cisco Unified Communications Manager IM and Presence
Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified Communications Manager IM & Presence server
Configure call recording and monitoring

This course will help you:

Acquire the knowledge to reduce the complexity and strengthen security protocols for communication applications.
Gain hands-on experience in automating, encrypting, and securing administrative tasks and business communications.
Acquire knowledge to prepare for the 300-810 CLICA exam

Price & Delivery methods

Online Training

Duration
5 days

Price

3,495.— €
Cisco Learning Credits: 43

Dates and Booking

Enquire a date

Classroom Training

Duration
5 days

Price

The Netherlands: 3,495.— €
Belgium: 3,495.— €
Cisco Learning Credits: 43

Dates and Booking

Enquire a date

E-Learning

Subscription duration
180 days

Price

The Netherlands: US $ 1,000.—
Belgium: US $ 1,000.—

Buy E-Learning

Instructor-led Online Training: This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.

This is a FLEX course, which is delivered both virtually and in the classroom.

English

Time zone: Central European Time (CET) ±1 hour

09–12 – 13–12–2024 Online Training This is a FLEX course. Time zone: Eastern European Time (EET)

24–03 – 28–03–2025 Online Training Time zone: Greenwich Mean Time (GMT)

19–05 – 23–05–2025 Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)

15–09 – 19–09–2025 Online Training Time zone: British Summer Time (BST)

3 hours difference

16–12 – 20–12–2024 Online Training This is a FLEX course. Time zone: Gulf Standard Time (GST)

French

Time zone: Central European Time (CET) ±1 hour

12–05 – 16–05–2025 Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)

German

Time zone: Central European Time (CET) ±1 hour

10–02 – 14–02–2025 Online Training This is a FLEX course. Time zone: Central European Time (CET)

17–02 – 21–02–2025 Online Training This is a FLEX course. Time zone: Central European Time (CET)

07–04 – 11–04–2025 Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)

02–06 – 06–06–2025 Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)

28–07 – 01–08–2025 Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)

11–08 – 15–08–2025 Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)

22–09 – 26–09–2025 Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)

06–10 – 10–10–2025 Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)

17–11 – 21–11–2025 Online Training This is a FLEX course. Time zone: Central European Time (CET)

+ show all dates

Italian

Time zone: Central European Time (CET) ±1 hour

07–04 – 11–04–2025 Online Training Time zone: Central European Summer Time (CEST)

20–10 – 24–10–2025 Online Training Time zone: Central European Summer Time (CEST)

Spanish

4 hours difference

16–12 – 20–12–2024 Online Training Time zone: Argentina Time (ART)

16–12 – 20–12–2024 Online Training Time zone: Chile Standard Time (CLT)

6 hours difference

16–12 – 20–12–2024 Online Training Time zone: Colombia Time (COT)

16–12 – 20–12–2024 Online Training Time zone: Peru Time (PET)

16–12 – 20–12–2024 Online Training Time zone: Eastern Standard Time (EST)

7 hours difference

16–12 – 20–12–2024 Online Training Time zone: Central Standard Time (CST)

Polish

Time zone: Central European Time (CET) ±1 hour

02–12 – 06–12–2024 Online Training This is a FLEX course. Time zone: Central European Time (CET)

27–01 – 31–01–2025 Online Training This is a FLEX course. Time zone: Central European Time (CET)

24–02 – 28–02–2025 Online Training This is a FLEX course. Time zone: Central European Time (CET)

This is a FLEX course, which is delivered both virtually and in the classroom.

Europe

Germany

17–02 – 21–02–2025	Berlin This is a FLEX course. Time zone: Central European Time (CET)	Enroll: for online training for classroom training
07–04 – 11–04–2025	Frankfurt This is a FLEX course. Time zone: Central European Summer Time (CEST)	Enroll: for online training for classroom training
02–06 – 06–06–2025	Berlin This is a FLEX course. Time zone: Central European Summer Time (CEST)	Enroll: for online training for classroom training
28–07 – 01–08–2025	Hamburg This is a FLEX course. Time zone: Central European Summer Time (CEST)	Enroll: for online training for classroom training
22–09 – 26–09–2025	Stuttgart This is a FLEX course. Time zone: Central European Summer Time (CEST)	Enroll: for online training for classroom training
17–11 – 21–11–2025	Berlin This is a FLEX course. Time zone: Central European Time (CET)	Enroll: for online training for classroom training

France

12–05 – 16–05–2025

Paris This is a FLEX course. Time zone: Central European Summer Time (CEST)

Enroll:
for online training
for classroom training

Poland

02–12 – 06–12–2024	Warsaw This is a FLEX course. Time zone: Central European Time (CET)	Enroll: for online training for classroom training
27–01 – 31–01–2025	Warsaw This is a FLEX course. Time zone: Central European Time (CET)	Enroll: for online training for classroom training
24–02 – 28–02–2025	Warsaw This is a FLEX course. Time zone: Central European Time (CET)	Enroll: for online training for classroom training

Slovenia

19–05 – 23–05–2025

Ljubljana This is a FLEX course. Time zone: Central European Summer Time (CEST)

Enroll:
for online training
for classroom training

Switzerland

10–02 – 14–02–2025	Zurich This is a FLEX course. Time zone: Central European Time (CET)	Enroll: for online training for classroom training
07–04 – 11–04–2025	Zurich This is a FLEX course. Time zone: Central European Summer Time (CEST)	Enroll: for online training for classroom training
02–06 – 06–06–2025	Zurich This is a FLEX course. Time zone: Central European Summer Time (CEST)	Enroll: for online training for classroom training
11–08 – 15–08–2025	Zurich This is a FLEX course. Time zone: Central European Summer Time (CEST)	Enroll: for online training for classroom training
06–10 – 10–10–2025	Zurich This is a FLEX course. Time zone: Central European Summer Time (CEST)	Enroll: for online training for classroom training
17–11 – 21–11–2025	Zurich This is a FLEX course. Time zone: Central European Time (CET)	Enroll: for online training for classroom training

Middle East

Qatar

13–01 – 17–01–2025	Doha	Enroll
07–04 – 11–04–2025	Doha	Enroll
30–06 – 04–07–2025	Doha	Enroll
15–09 – 19–09–2025	Doha	Enroll

United Arab Emirates

16–12 – 20–12–2024	Dubai This is a FLEX course. Time zone: Gulf Standard Time (GST)	Enroll: for online training for classroom training
13–01 – 17–01–2025	Dubai	Enroll
07–04 – 11–04–2025	Dubai	Enroll
30–06 – 04–07–2025	Dubai	Enroll
15–09 – 19–09–2025	Dubai	Enroll

Africa

Egypt

09–12 – 13–12–2024	Cairo This is a FLEX course. Time zone: Eastern European Time (EET)	Enroll: for online training for classroom training
03–02 – 07–02–2025	Cairo	Enroll
07–04 – 11–04–2025	Cairo	Enroll
28–07 – 01–08–2025	Cairo	Enroll
29–09 – 03–10–2025	Cairo	Enroll