ONTAP Troubleshooting (CATSP)

 

Course Overview

In this Partner-only course, you increase your proficiency as a NetApp® ONTAP® software engineer by learning how to troubleshoot ONTAP environments. Specifically, you learn how to troubleshoot the management component, scale-out networking, NAS protocols (NFS and SMB), and SAN protocols (iSCSI). From lectures, demonstrations, and active exercises, you learn how to isolate issues, verify configurations, view logs, view trace messages, and use event management system messages for troubleshooting.

Who should attend

NetApp Technical Support engineers, NetApp Support Services Certified partner engineers, and NetApp Professional Services engineers

Certifications

This course is part of the following Certifications:

Prerequisites

Course Objectives

  • Describe the different software components in the ONTAP architecture
  • Describe the methodologies for troubleshooting management component applications, networks, and protocols
  • Use troubleshooting workflows to identify failure symptoms, determine potential causes, and resolve issues
  • Use debugging commands, logs, and tools to identify, isolate, and fix complex technical issues that involve different core components
  • Check the health of a cluster and summarize the results
  • Identify issues with the management component
  • Use administrative commands to verify the configuration of NFS, SMB, and iSCSI
  • Use the troubleshooting methodology for NFS, SMB, and iSCSI to define and isolate issues
  • Locate logs for the management component, network, NFS, SMB, and iSCSI protocols
  • Collect data for support cases

Price & Delivery methods

Online Training

Duration
4 days

Price
  • 3,800.— €
  • NetApp Training Units: 48 NTU
Dates and Booking
Enquire a date
Classroom Training

Duration
4 days

Price
  • The Netherlands: 3,800.— €
  • Belgium: 3,800.— €
  • NetApp Training Units: 48 NTU
Dates and Booking
Enquire a date

Schedule

Instructor-led Online Training:   This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom.

English

Time zone: Central European Time (CET)   ±1 hour

Online Training Time zone: Greenwich Mean Time (GMT)
Online Training This is a FLEX course. Time zone: Central European Time (CET)
Online Training Time zone: Greenwich Mean Time (GMT)
Online Training This is a FLEX course. Time zone: Eastern European Summer Time (EEST)
Online Training Time zone: British Summer Time (BST)
Online Training Time zone: British Summer Time (BST)
Online Training This is a FLEX course. Time zone: Central European Summer Time (CEST)
Online Training This is a FLEX course. Time zone: Central European Time (CET)
This is a FLEX course, which is delivered both virtually and in the classroom.

The Netherlands

Utrecht Enroll
Utrecht This is a FLEX course.   Time zone: Central European Time (CET) Enroll:
for online training
for classroom training