Microsoft Dynamics 365 for Marketing Functional Consultants implement solutions that attract and convert leads, build brand awareness, standardize omnichannel messaging, and deliver marketing insights.
Skills measured
- Configure marketing applications
- Manage segments and lists
- Create and manage marketing forms and pages
- Manage leads, contacts, and accounts
- Create and manage marketing emails
- Manage customer journeys
- Manage events and webinars
- Configure Dynamics 365 Customer Voice
- Configure Microsoft Dataverse
- Create apps by using Microsoft Power Apps
- Create and manage Microsoft Power Automate
- Implement Microsoft Power Virtual Agents chatbots
- Integrate Microsoft Power Apps with other apps and services
- Manage solutions
Recommended training for this certification
Exams
- Exam PL-200
- Exam MB-220