Collaboration Communications Systems Engineer (MS-721T00)

 

Course Overview

This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams.

They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.

In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.

Who should attend

Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub.

Collaboration Communications Systems Engineers have a fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, identity and access management.

They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.

Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365 Administrators. In addition, they may work with owners of other workloads, including facilities managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers.

Certifications

This course is part of the following Certifications:

Prerequisites

Before attending this course, students should have general knowledge of the following topics:

  • Microsoft 365 and Microsoft Teams
  • Networking, telecommunications, and audio/visual basics
  • Identity and access management basics

Course Content

  • Introduction to Teams meetings and calling
  • Plan for Teams Phone
  • Plan for Microsoft Teams Rooms and Surface Hub
  • Plan and optimize network performance for Teams media
  • Configure and deploy Teams Phone
  • Configure and deploy Teams Phone with Direct Routing
  • Extend Teams Phone with additional services
  • Manage meetings and events experiences
  • Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams
  • Configure and manage voice users
  • Configure auto attendants and call queues
  • Configure, deploy, and manage Teams devices
  • Guided project - Prepare meeting room experiences
  • Monitor and troubleshoot Teams collaboration communications systems

Prijs & Delivery methods

Online training

Duur
4 dagen

Prijs
  • 1.995,– €
Beschikbare data
Vraag een datum aan
Klassikale training

Duur
4 dagen

Prijs
  • Nederland: 1.995,– €
  • België: 1.995,– €
Beschikbare data
Vraag een datum aan

Beschikbare data

Fast Lane will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
Instructor-led Online Training:   Dit is een Instructor-Led Online (ILO) training: een online training verzorgd door een trainer.
Dit is een FLEX-training: een training die zowel klassikaal als online gevolgd kan worden. Je kiest zelf de gewenste leervorm.

Engels

Tijdzone: Midden-Europese Tijd (MET)   ±1 uur

Online training Dit is een FLEX-training. Tijdzone: Midden-Europese Tijd (MET) Gegarandeerde doorgang
Online training Tijdzone: Greenwich Mean Time (GMT) Gegarandeerde doorgang
Online training Dit is een FLEX-training. Tijdzone: Oost-Europese Tijd (OET)
Online training Tijdzone: Greenwich Mean Time (GMT)
Online training Tijdzone: British Summer Time (BST)
Online training Tijdzone: British Summer Time (BST)
Online training Tijdzone: British Summer Time (BST)

3 uur tijdsverschil

Online training Dit is een FLEX-training. Tijdzone: Gulf Standard Time (GST)

6 uur tijdsverschil

Online training Tijdzone: Eastern Daylight Time (EDT)
Online training Tijdzone: Eastern Daylight Time (EDT)
Online training Tijdzone: Eastern Daylight Time (EDT)
Online training Tijdzone: Eastern Daylight Time (EDT)

7 uur tijdsverschil

Online training Tijdzone: Central Standard Time (CST)
Online training Tijdzone: Central Standard Time (CST)
Online training Tijdzone: Central Standard Time (CST)
Online training Tijdzone: Central Standard Time (CST)

8 uur tijdsverschil

Online training Tijdzone: Pacific Daylight Time (PDT)
Online training Tijdzone: Pacific Daylight Time (PDT)

9 uur tijdsverschil

Online training Tijdzone: Pacific Daylight Time (PDT)
Online training Tijdzone: Pacific Daylight Time (PDT)
Fast Lane will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
Dit is een FLEX-training: een training die zowel klassikaal als online gevolgd kan worden. Je kiest zelf de gewenste leervorm.

Nederland

 Gegarandeerde doorgang Utrecht Dit is een FLEX-training.   Tijdzone: Midden-Europese Tijd (MET) boek direct:
de online FLEX-training
de klassikale FLEX-training