Course Overview
Agility requires a different way of looking, how we relate to our users and customers. We want to understand the customer better and understand what they do, think and feel when they are using our product and solutions. We want to get a more intimate understanding of the customer, their environment and their experiences with our products and services. In design thinking we take a different approach to designing our products starting with understanding the market, its segments and the people in these segments. By identifying the challenges they meet, we build the best solutions for them.
Who should attend
- Developers.
- Product Owners.
- Product Managers.
- Business Owners.
- Everybody involved working in an agile environment.
Prerequisites
- General Agile knowledge.
- General business knowledge.
- General Design and Analysis Knowledge.
Course Objectives
- What is Design Thinking.
- How to understand the Problem.
- How to understand the Solution.
- Learn to take a basic look at markets and business models.
- How to use market and research information available and analyze it.
- Apply Design Thinking in the Design Processes
Engels
Nederland